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šŸ’” The Cheesecake Factory approach


For those outside the US, The Cheesecake Factory is a moderately upscale restaurant chain in the US best known not for its cheesecake, but rather for its extensive cross-cuisine menu.

Pizzas? You got it. Burgers? Yup. Italian? You bet. Chinese? Coming right up.

And honestly, it’s all pretty good.

The something-for-everyone approach works for them, as they cater well to large groups with disparate tastes: families, friend groups, birthdays, office lunches.

Their large, spiral-bound menu provides an option for nearly every palate, dietary restriction, and culinary mood.

Result: everyone walks away moderately satisfied.

However, when an individual has a craving for any given cuisine, Cheesecake Factory isn’t the first place they go.

In fact, if you search ā€˜Italian dinner’ in Google Maps, Cheesecake Factory is unlikely to even show up, despite a page or two of pastas in their comically lengthy menu.

There’s a time and place (and audience!) for a generalist approach. But when a client is seeking a solution to a specific problem, they’re looking for a specialist with expertise in that area - not someone who happens to also do what they need.

If your resume, website, or LinkedIn profile looks like a Cheesecake Factory menu, it may be time to choose a cuisine.

šŸ’”

-Wes

Photo credit: Thrillist​

šŸ’” The Lightbulb

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